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Spanish-speaking Research Assistant

Job requirements:

  • Conduct detailed research of intended subject matter according to business needs

  • Accomplish organization goals by accepting ownership for accomplishing new and different requests

  • Keep cases organized by establishing and organizing files; meeting deadlines.

  • Develop cases by maintaining contact with individuals involved in the case; generating status reports.

  • Keep clients informed on the progress of their case.

  • Formulate effective and efficient research processes

Mandatory Qualifications:

  • Highly proficient in spoken and written Spanish, other language proficiency a plus

  • Excellent communication skills, both written and verbal

  • Excellent phone and email etiquette.

  • Strong organization skills and attention to detail. Strong Analytical Skills

  • Able to take direction well, using active listening skills, asking questions

  • Ability to work independently and to perform as an effective, positive team member.

  • Proficient in Microsoft Office Suite, including Word and Excel

  • Financial or Legal background an advantage

 

Preference to those with:

  • Experience with customer service or sales over the phone

  • Work experience in financial services - banks, currency exchange, brokerages, etc
     

Hours are 10:30am to 7:30pm Monday to Thursday and half-day on Fridays.

 

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