Spanish-speaking Research Assistant
Job requirements:
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Conduct detailed research of intended subject matter according to business needs
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Accomplish organization goals by accepting ownership for accomplishing new and different requests
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Keep cases organized by establishing and organizing files; meeting deadlines.
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Develop cases by maintaining contact with individuals involved in the case; generating status reports.
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Keep clients informed on the progress of their case.
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Formulate effective and efficient research processes
Mandatory Qualifications:
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Highly proficient in spoken and written Spanish, other language proficiency a plus
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Excellent communication skills, both written and verbal
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Excellent phone and email etiquette.
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Strong organization skills and attention to detail. Strong Analytical Skills
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Able to take direction well, using active listening skills, asking questions
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Ability to work independently and to perform as an effective, positive team member.
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Proficient in Microsoft Office Suite, including Word and Excel
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Financial or Legal background an advantage
Preference to those with:
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Experience with customer service or sales over the phone
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Work experience in financial services - banks, currency exchange, brokerages, etc
Hours are 10:30am to 7:30pm Monday to Thursday and half-day on Fridays.