Spanish-speaking Research Assistant

Job requirements:

• Conduct detailed research of intended subject matter according to business needs

• Accomplish organization goals by accepting ownership for accomplishing new and different requests

• Keep cases organized by establishing and organizing files; meeting deadlines.

• Develop cases by maintaining contact with individuals involved in the case; generating status reports.

• Keep clients informed on the progress of their case.

• Formulate effective and efficient research processes

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Mandatory Qualifications:

• Highly proficient in spoken and written Spanish, other language proficiency a plus

• Excellent communication skills, both written and verbal

• Excellent phone and email etiquette.

• Strong organization skills and attention to detail. Strong Analytical Skills

• Able to take direction well, using active listening skills, asking questions

• Ability to work independently and to perform as an effective, positive team member.

• Proficient in Microsoft Office Suite, including Word and Excel

• Financial or Legal background an advantage

Preference to those with:

• Experience with customer service or sales over the phone

• Work experience in financial services - banks, currency exchange, brokerages, etc
   

Hours are 10:30am to 7:30pm Monday to Thursday and half-day on Fridays.

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